Contact & Support
NH Fly is operated by New Horizons. We’re here to help with booking support, account queries, and access requests. Reach out and we’ll get back to you as soon as possible.
Email us
newhfly@gmail.comAll access requests, booking support, and general enquiries are handled via email. We aim to respond as soon as possible.
What we can help with
Access requests
New agents can request portal access — we review applications and respond promptly.
Booking support
Help with existing bookings, cancellation requests, or changes to passenger details.
Wallet top-ups
Arranging prepaid balance top-ups for your agent account.
Technical issues
Problems logging in or using the portal? Let us know and we'll investigate.
About NH Fly
NH Fly is the private booking portal operated by New Horizons, built exclusively for the NH Fly network of approved travel agents. Access is by invitation only.